Spa and Salon Hours and Policies

The Spa

Seasonal Holiday Hours
Thanksgiving 11/27 | 8am – 2pm
Christmas Eve 12/24 | 8am – 3pm
Christmas Day 12/25 | Closed
New Year’s Eve 12/31 & New Year’s Day 1/1 | 8am – 6pm

Hours of Operation
Monday – Saturday | 8am – 6pm
Sunday | 9am – 4pm
Hours are subject to change seasonally

The Salon

Tuesday – Saturday | 9am – 5pm
Sunday & Monday | Closed
Hours are subject to change seasonally

Fitness Center

Daily | 6am – 8pm

Indoor Pool Hours

Daily | 6am – 8pm
Adult Swim | 6am – 10am

Spa Booking Policy

Priority appointments will be provided to guests of The Sanctuary.

Villa & Premier Home guests that have booked directly through Kiawah Island Golf Resort are welcome to inquire about spa availability three days in advance for Monday-Thursday appointments, and will be placed on a waitlist for Friday, Saturday, and Sunday appointments.

Non-resort & local guests will be placed on a waiting list for their desired date(s) of service and will be contacted 1-2 days in advance of their requested appointment should availability remain open.

Spa and Salon appointments may be scheduled by visiting the Spa Reception Desk or by calling (843) 768-6340, ext. 86340 (on-island), between 8am and 8pm EST.

Spa Use and Admission

Use of spa facilities, including the sauna, steam room, mineral whirlpool, locker room amenities and relaxation lounges, is complimentary for all spa guests on the day of scheduled services. Spa services and locker room access are available only to guests 18 years and older. Young adults ages 5-17 may enjoy nail and hair services in the salon.

Cancellation/Rescheduling Policy

We require notification by 4pm the day prior to the scheduled appointment to cancel or re-schedule without penalty.

Arrival

Please arrive at least 30 minutes before your treatment to allow for a leisurely check-in. We regret to inform you that late arrivals will result in abbreviated service.

Service Charge

A 24% Service Charge will be added to all services and packages. The service charge will include all gratuities, and all-day access to our facility and amenities on the day of your scheduled appointments.

Medical Conditions

Please inform us of any medical conditions or other special needs that require our attention.

Spa Attire

Complimentary use of spa robes and slippers are provided for all guests. Our staff is professionally trained in proper draping to ensure modesty and comfort throughout your treatment.

Valuables

Please do not bring jewelry or other valuables in The Spa & Salon. Unfortunately, we are unable to replace or pay for items that are left, lost or stolen.

Considerations

To preserve our tranquil environment, The Spa & Salon is a cell phone, smoke, and alcohol free environment. We provide light refreshments but do not serve lunch in the spa.