Meet the Sales Team

Heidi Nowak
Heidi Nowak
Director of Sales and Marketing

With more than 20 years’ experience in hotel and resort sales, public relations, marketing communication, branding and customer relationship management, Heidi is widely recognized for her success in initiating, leading and driving strategy objectives, influencing destinations and entertainment selections. As Director of Sales & Marketing, she is responsible for implementing sales, marketing and communications strategies to drive business and grow revenue at the resort, and to position the brand as one of the top golf destinations in the world.
Office: (843) 768-2849
heidi_nowak@kiawahresort.com

marty couch
Marty Couch
Director of Group Sales

Marty brings 26 years of hotel sales and marketing management to our diverse sales team. His experience in client relations and new account development has made him an integral part of Kiawah Island Golf Resort’s vision of quality and excellence.
Office: (843) 768-2886
Toll Free: (800) 576-1585
marty_couch@kiawahresort.com
Representing: NC and SC

john haskins
John Haskins
Director of Golf Group Sales

John Haskins is our Director of Golf Group Sales. He previously was the golf sales manager at Charleston Golf Inc., the golf sales arm of the Charleston CVB, and has grown up with the game. His familiarity with the nuances of Kiawah’s five championship courses enables him to plan the best vacation for groups of all sizes and playing levels.
Office: (843) 768-2796
Toll Free: (800) 576-1585
john_haskins@kiawahresort.com
Representing: All golf groups with 12 or more people.

mary rieger
Mary Rieger
Director of Southeast Sales

Mary Rieger joined the sales team of Kiawah Island Golf Resort in November 2010. Prior to joining the team at Kiawah Island Golf Resort, Mary was at the Crowne Plaza Hilton Head Island Beach Resort handling corporate, medical, education and social accounts. Prior to that, she was the Associate Director of Sales at Hilton Head Marriott Resort & Spa responsible for various markets. Mary was also a National Sales Manager at the Hilton Oceanfront Resort & Spa. Mary received her Bachelor of Arts degree from Western Illinois University in Macomb, Illinois.
Office: (843) 768-6077
Toll Free: (800) 576-1585
mary_rieger@kiawahresort.com
Representing: AR, GA, FL, LA, TX, AL, MS

michael graham
Michael Graham
Director of Mid-Atlantic Sales

Michael began his career in the hospitality industry at Kiawah Island Golf Resort in 2005. His initial role as sales manager began in 2007 as a Group Sales Manager. After a few years away, he has rejoined the team at Kiawah Island Golf Resort as the Director of Mid-Atlantic sales. Michael is a graduate of Mercyhurst University’s Hotel, Restaurant and Institutional Management program with a concentration in Professional Golf and Clubhouse Management.
Office: (843) 768-6030
Toll Free: (800) 576-1585
michael_graham@kiawahresort.com
Representing: MD, VA, DC, DE and SMERF

trish luckenbill
Trish Luckenbill
Director of Northeast Sales

Trish brings a very impressive resume with over 10 years of Catering / Sales Hospitality Experience. Most recently, Trish was with the Westin on Hilton Head as their number one top producer in Group Sales. She takes a great deal of pride in client retention and relationships and is focused on growing her business. Trish has a degree from the University of Mississippi in English Literature.
Office: (843) 768-6013
Toll Free: (800) 576-1585
trish_luckenbill@kiawahresort.com
Representing: NY, CT, MA, ME, NH, RI, VT, NJ

claire whitlock
Claire Whitlock
Director of Midwest Sales

Claire brings more than a dozen years of hospitality sales experience, including Mansion on Forsyth Park and Bohemian Hotel Savannah Riverfront in Savannah, Georgia, where she has held several positions, including Senior Sales Manager, Senior Regional Sales Manager representing 11 hotels in The Kessler Collection, and Director of Sales and Catering. Prior to that, she held positions with Daufuskie Island Resort, Westin Poinsett and Greenville Marriott. Claire is well respected in the industry and has a solid track record of client relations and strong productivity. She is a native Charlestonian, and studied Fine Arts/Communication at the College of Charleston as well as Hospitality/Culinary Arts at Trident College.
Office: (843) 768-2747
Toll Free: (800) 576-1585
claire_whitlock@kiawahresort.com
Representing: CO, ID, IN, IL, KS, KY, MN, MT, MS, OH, OK, OR, NV, NM, ND, SD, TN, UT, WA, WY

S_Keleher
Seanan Keleher
Villa Sales Manager

Seanan Keleher, a hospitality industry veteran with thirteen years’ experience, was promoted internally, having served as Front Office Manager of the resort’s Forbes Five Star Sanctuary hotel. Prior to that, he served as the resort’s Transportation Manager.
Office: (843) 768-2740
Toll Free: (800) 576-1585
seanan_keleher@kiawahresort.com
Representing: WA, OR, CA, ID, NV, UT, NM, AZ, MT, WY, CO, ND, SD, NE, KS, OK, MN, IA, MO, WI, IL, MI, IN, KY, TN, OH, ME, VT, NH, MA, CT, NY, PA, WV, VA, MD, NJ, RI

K_Potts
Katie Potts
Villa Sales Manager

Katie Potts was also promoted internally, having been with the resort for seven years, most recently as Villa Property Manager. Her extensive experience with the resort’s villa operations includes leadership roles as Housekeeping Office Manager, Assistant Front Office Manager at the Villa Front Desk, and Villa Concierge.
Office: (843) 768-2884
Toll Free: (800) 576-1585
katie_potts@kiawahresort.com
Representing: NC and SC

E_Whitsitt
Erin Whitsitt
Villa Sales Manager

Erin Whitsitt joins Kiawah Island Golf Resort from North Charleston, S.C.-based John Q. Hammons, where she served as sales manager for both Courtyard Fort Smith (Ark.) and Residence Inn Charleston (S.C.) Airport. While with Hammons, Whitsitt also served as Managing Editor and Editorial Director for A Lowcountry Wedding Magazine based on Johns Island, S.C., a suburb of Charleston. Her previous diverse sales experience ranges from the hospitality, catering and media sectors.
Office: (843) 768-2844
Toll Free: (800) 576-1585
erin_whitsitt@kiawahresort.com
Representing: SC (843 only), TX, AR, LA, AL, MS, GA, FL

“I have held my fall company meeting at Kiawah for more than 20 years. I commend all of you staff and management who work so hard to keep Kiawah a beautiful and quiet place to live and for meetings.”
–John T. | President – Risk Assessment Corporation

“The island is beautiful and clean with so much to do without leaving it. Everyone was helpful and friendly. The villa was extremely comfortable and spacious. My conference was great.”
–Katherine E.